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WhatsApp Business API

WHATSAPP BUSINESS API: Medium-sized to large businesses can now engage with their consumers on WhatsApp at scale with the help of the robust WhatsApp Business API. The standard WhatsApp Business app is designed for small enterprises, but the API enables more advanced integration with marketing automation, CRMs, and customer support platforms.

An infinite number of people and devices can be supported by this quick and flexible two-way customer communication tool for organizations.

  • Create templated messages and automated processes
  • Send and receive audio files, video, pdf, text, and documents
  • Integrate with your CRM for seamless communication

What is WhatsApp Business API?

WhatsApp Business API is the ideal tool for medium to large enterprises looking to grow their business and retain their customers. The API handles large volumes of messages from unlimited users and devices with ease.

Key Features of WhatsApp Business API:

  1. Messaging at Scale: Facilitates companies to send and receive a lot of messages, which makes it appropriate for marketing campaigns, notifications, and customer service and Supports both customer-initiated and business-initiated conversations.
  2. Automated Messaging: Enables companies to use chatbots or rule-based messaging to automate responses, guaranteeing prompt customer communication and Supports interactive messages with buttons, lists, and media like images, documents, and videos.
  3. End-to-End Encryption: Guarantees end-to-end encryption of all messages transmitted via the API, protecting customers’ and enterprises’ privacy and security.
  4. Two-Way Communication: Enables clients to communicate with the business directly through a channel that suits them by facilitating two-way, real-time contact.
  5. Multi-Agent Support: Enables numerous chatbots or humans to handle conversations at once; perfect for big customer service teams.
  6. Verified Business Profile: Companies can establish a verified profile that includes their name, logo, contact details, and website, all of which contribute to fostering client trust.
  7. Message Templates: Companies can send alerts, reminders, notifications, and other kinds of messages by using pre-approved message templates. Before being used, these templates are checked by WhatsApp to ensure compliance with its regulations.
  1. Rich Media Support: The communication experience is improved by the API’s capabilities for transmitting documents, movies, photos, and even location sharing.

Put the WhatsApp Business API to work in your business today

Our unique package that includes:

  • Flexible and affordable pricing options.
  • Fast and efficient integration into your business systems.
  • Manage all communication via one intuitive dashboard.
  • Segment contacts based on behaviours and demographics.
  • Implement live chat and bots for rapid, effective customer communication.
  • Enjoy real-time communication, not only on WhatsApp, but on all channels.
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